Privacy Policy
We committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our movie ticket booking website and services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you use our movie ticket booking services, we may collect the following information:
a) Personal Information
- Full name
- Email address
- Mobile phone number
- Billing details (excluding full card details)
b) Booking & Transaction Information
- Movie selections
- Cinema location
- Seat numbers
- Showtimes
- Ticket purchase history
c) Payment Information
All payments are processed securely via third-party payment gateways.
We do not store your full credit/debit card details on our servers.
d) Technical & Usage Information
- IP address
- Browser type and device information
- Pages visited and interaction data
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process and confirm movie ticket bookings
- Send booking confirmations, e-tickets, and notifications
- Provide customer support
- Improve website performance and user experience
- Detect and prevent fraudulent activity
- Comply with legal and regulatory obligations
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyse traffic and usage patterns
You may disable cookies through your browser settings, however some features of the website may not function properly.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Trusted payment gateway providers
- Email and SMS notification service providers
- IT service providers supporting website operations
- Legal authorities when required by law
All third-party partners are required to maintain appropriate security and confidentiality standards.
5. Data Security
We implement reasonable technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil booking and legal obligations
- Maintain transaction records
- Resolve disputes
- Comply with regulatory requirements
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for marketing communications
Requests can be made by contacting us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
9. Children’s Privacy
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
